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Igloo Consulting - Software and Hardware Procurement
03 8743 9899

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Terms and Conditions

IGLOO CONSULTING (ACN 127 699 638)

ALL SALES BY IGLOO CONSULTING ARE SUBJECT TO THE FOLLOWING
STANDARD TERMS AND CONDITIONS OF SALE TERMS


1. Supply

IGLOO CONSULTING AGREES TO SUPPLY THE REQUESTED GOODS ("PRODUCTS") AND/OR SERVICES ("SERVICES") TO THE CUSTOMER ONLY ON THESE STANDARD TERMS AND CONDITIONS ("THESE TERMS")

2. Quotations 

QUOTATIONS EXPIRE WITHIN 14 DAYS OR AT THE END OF THE CURRENT MONTH, WHICHEVER COMES FIRST UNLESS OTHERWISE SPECIFIED IN THE QUOTATION. PRODUCT SPECIFICATIONS AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.

3. Purchase Orders 

ONLY THESE TERMS (NOT OTHER TERMS AND CONDITIONS WHICH MAY BE ATTACHED TO OR INCORPORATED IN A PURCHASE ORDER) FORM PART OF THE AGREEMENT BETWEEN THE PARTIES. IGLOO CONSULTING’S ACCEPTANCE OF A PURCHASE ORDER WILL NOT BE ACCEPTANCE OF ANY SUCH TERMS OR CONDITIONS.

4. Prices & Payment 

4.1 PAYMENT TERMS ARE STRICTLY 30 DAYS FROM THE DATE OF INVOICE UNLESS OTHERWISE AGREED IN WRITING. PRODUCTS AND PRE-DELIVERY SERVICES WILL BE INVOICED ON DELIVERY OF THE PRODUCTS. OTHER SERVICES WILL BE INVOICED MONTHLY AND ON COMPLETION.
4.2 THE FOLLOWING FORMS OF PAYMENTS ARE ACCEPTED: (A) BANK CHEQUE FOR COD ORDERS OF MORE THAN $5,000.00; (B) COMPANY CHEQUES FOR ACCOUNT CUSTOMERS; (C) ELECTRONIC FUNDS TRANSFER (EFT) (D) FOR EFT PAYMENTS, GOODS WILL BE RELEASED ON RECEIPT OF CLEARED FUNDS; (E) CASH; AND (F) CREDIT CARD (COD ONLY): AMERICAN EXPRESS, VISA AND MASTERCARD ONLY.

5. Interest and Other Charges

5.1 ANY AMOUNT NOT PAID BY THE DUE DATE FOR PAYMENT WILL CARRY INTEREST FROM THAT DATE UNTIL PAYMENT IS MADE IN FULL AT THE RATE BEING 2 PERCENTAGE POINTS ABOVE THE OVERDRAFT RATE CHARGED ON OVERDRAFT ACCOUNTS OVER $100,000 BY THE NATIONAL AUSTRALIA BANK (NAB) FROM TIME TO TIME. ALL LEGAL FEES, COLLECTION CHARGES AND TRACING AGENTS’ FEES AS BETWEEN SOLICITOR AND CLIENT SHALL BE BORNE BY THE CUSTOMER. ALL PAYMENTS RECEIVED WILL BE APPLIED TOWARDS SUCH FEES AND CHARGES AND THEN TO INTEREST AND FINALLY TO PRINCIPAL.

6. Warranty 

6.1 IGLOO CONSULTING MAKES NO WARRANTY IN RELATION TO THE PRODUCTS OR SERVICES OTHER THAN AS CONTAINED IN THESE TERMS OR AS PRESCRIBED BY A LAW WHICH CANNOT BE EXCLUDED OR, IN THE CASE OF PRODUCTS, AS PROVIDED BY THE PRODUCTS’ RESPECTIVE MANUFACTURERS. DEFECTS IN SERVICES WHICH ARE REPORTED TO IGLOO CONSULTING WITHIN 21 DAYS OF DELIVERY OF THE SERVICE WILL BE RECTIFIED BY IGLOO CONSULTING AT NO CHARGE TO THE CUSTOMER. IGLOO CONSULTING WILL NOT PROVIDE CLAIMED WARRANTY SERVICES FOR DEFECTS OR DEFICIENCIES IN PRODUCTS OR SERVICES WHICH ARE CAUSED BY: (A) EXTERNAL CAUSES INCLUDING NATURAL DISASTER, FIRE, ACCIDENT, NEGLECT, MISUSE, VANDALISM, WATER, LIGHTNING, POWER SURGE OR SPIKE; (B) THE USE OF A PRODUCT FOR OTHER THAN ITS INTENDED PURPOSE; (C) THE USE WITH OR CONNECTION OF A PRODUCT TO ITEMS NOT APPROVED BY IGLOO CONSULTING; (D) THE PERFORMANCE OF MAINTENANCE OR ATTEMPTED REPAIR BY PERSONS OTHER THAN IGLOO CONSULTING OR AS AUTHORISED BY IGLOO CONSULTING; (E) ANY CONFIGURATION OR RECONFIGURATION BY THE CUSTOMER.

6.2 PRODUCTS VALIDLY RETURNED WILL ONLY BE CREDITED TO THE CUSTOMER’S ACCOUNT IF THEY ARE RETURNED IN THE SAME CONDITION AS DELIVERED TO THE CUSTOMER AND IF RECEIVED BY IGLOO CONSULTING WITHIN 21 DAYS FROM DELIVERY.

7. Delivery 

7.1 IGLOO CONSULTING WILL USE ITS REASONABLE ENDEAVOURS TO DELIVER THE PRODUCTS AND SUPPLY THE SERVICES BY THE DATE AGREED BUT IS NOT LIABLE FOR ANY DELAYS IN DELIVERY CAUSED BY MATTERS BEYOND ITS CONTROL. FREIGHT CHARGES INCURRED BY IGLOO CONSULTING IN DELIVERING PRODUCTS TO THE CUSTOMER WILL BE INVOICED TO THE CUSTOMER AT COST UNLESS AGREED OTHERWISE.

7.2 FOR PRODUCTS WHICH ARE TO BE COLLECTED, AN EMAIL WILL BE SENT (AND/OR A TELEPHONE CALL MADE) TO THE CUSTOMER WHEN THE PRODUCTS BECOME AVAILABLE. ANY ORDERS NOT COLLECTED WITHIN 5 BUSINESS DAYS WILL BE RETURNED TO STOCK.

8. Acceptance 

8.1 UNLESS THE CUSTOMER GIVES IGLOO CONSULTING WRITTEN NOTICE OF ANY ASPECT OF A DELIVERABLE WHICH IS ALLEGED BY THE CUSTOMER TO BE OTHERWISE THAN IN ACCORDANCE WITH THESE TERMS OR ANY APPLICABLE SPECIFICATIONS WITHIN 7 DAYS OF THE DATE OF DELIVERY OF THAT DELIVERABLE, THE CUSTOMER IS DEEMED TO HAVE ACCEPTED THAT DELIVERABLE ON DELIVERY.

9. Risk 

9.1 RISK OF LOSS, THEFT, DAMAGE, DETERIORATION OR DESTRUCTION OF PRODUCTS PASSES TO THE CUSTOMER UPON THE EARLIER OF: (A) DELIVERY TO THE ADDRESS NOMINATED BY THE CUSTOMER; (B) THE TAKING OF POSSESSION BY THE CUSTOMER OR ITS NOMINEE; AND (C) THE DELIVERY TO ANY CARRIER CONTRACTED TO THE CUSTOMER FOR DELIVERY.

10. Title 

UNTIL SUCH TIME AS ALL PRODUCTS HAVE BEEN PAID IN FULL OR ANY OTHER MONIES DUE TO IGLOO CONSULTING HAVE BEEN PAID IN FULL: (A) THE PRODUCTS REMAIN IGLOO CONSULTING’S PROPERTY; (B) THE CUSTOMER MUST NOT REPRESENT TO ANY THIRD PARTY THAT IT IS ACTING FOR IGLOO CONSULTING, AND IGLOO CONSULTING WILL NOT BE BOUND BY ANY CONTRACTS WITH THIRD PARTIES TO WHICH THE CUSTOMER IS PARTY; (C) THE CUSTOMER MUST STORE THE PRODUCTS IN SUCH A MANNER AS TO SHOW CLEARLY THAT IT IS THE PROPERTY OF IGLOO CONSULTING; AND (D) THE CUSTOMER IRREVOCABLY AGREES AND UNDERTAKES THAT IGLOO CONSULTING (ITS SERVANTS OR AGENTS) WILL HAVE THE RIGHT WITHOUT PREJUDICE TO ANY OTHER RIGHTS IGLOO CONSULTING MAY HAVE WITHOUT NOTICE OR DEMAND TO IMMEDIATELY ENTER UPON THE CUSTOMER’S PREMISES AND RETAKE POSSESSION AND REMOVE THE PRODUCTS IN THE POSSESSION OF THE CUSTOMER OR WHEREVER SITUATED.

11. Confidentiality

IGLOO CONSULTING AND THE CUSTOMER AGREE THAT THEY WILL KEEP AT ALL TIMES AS STRICTLY CONFIDENTIAL ANY CONFIDENTIAL INFORMATION THAT IS DISCLOSED OR PROVIDED BY ONE PARTY TO THE OTHER. IN THIS CLAUSE, “CONFIDENTIAL INFORMATION” MEANS INFORMATION IN ANY FORM BUT DOES NOT INCLUDE INFORMATION THAT IS ALREADY IN THE PUBLIC DOMAIN AT THE TIME THAT IT IS DISCLOSED OR BECOMES PART OF THE PUBLIC DOMAIN OTHERWISE THAN AS A RESULT OF AN UNAUTHORISED DISCLOSURE BY IGLOO CONSULTING OR THE CUSTOMER. SEE IGLOO PRIVACY POLICY

12. Intellectual Property

12.1 THE CUSTOMER ACKNOWLEDGES THAT ALL INTELLECTUAL PROPERTY RIGHTS ATTACHING TO THE PRODUCTS OR ARISING OUT OF THE PROVISION OF SERVICES ARE AND WILL REMAIN THE PROPERTY OF IGLOO CONSULTING (OR ITS SUPPLIER, WHERE SUCH RIGHTS ARE OWNED BY THAT SUPPLIER). SOFTWARE WILL BE LICENSED TO THE CUSTOMER ON THE TERMS OF THE RELEVANT LICENCE AGREEMENT PROVIDED WITH THE PRODUCTS. ANY RIGHTS TO BE CONFERRED ON CUSTOMER WILL ONLY COMMENCE ON PAYMENT OF ALL CHARGES PAYABLE IN CONNECTION WITH THOSE RIGHTS.

13. Termination 

IF THE CUSTOMER: (A) MAKES DEFAULT IN ANY PAYMENT OR BREACHES ANY OF THESE TERMS; (B) BECOMES UNABLE TO PAY ITS DEBTS AS AND WHEN THEY FALL DUE; OR (C) COMMITS AN ACT OF BANKRUPTCY OR, BEING A COMPANY, ENTERS INTO LIQUIDATION OR PROVISIONAL LIQUIDATION WHETHER COMPULSORY OR VOLUNTARY OR COMPOUNDS WITH ITS CREDITORS GENERALLY OR HAS A RECEIVER OR RECEIVER MANAGER OR ADMINISTRATOR APPOINTED OVER ALL OR PART OF ITS ASSETS OR PASSES A RESOLUTION FOR WINDING-UP OR A PETITION IS PRESENTED FOR ITS WINDING-UP, IGLOO CONSULTING MAY WITHOUT PREJUDICE TO ANY OF ITS RIGHTS OR REMEDIES UNDER THESE TERMS OR OTHERWISE BY NOTICE TO THE CUSTOMER: (I) SUSPEND FURTHER SUPPLY AND REQUIRE PAYMENT IN ADVANCE FOR FUTURE SUPPLY; (II) RECOVER POSSESSION OF ANY PRODUCT FOR WHICH PAYMENT HAS NOT BEEN MADE; (III) TERMINATE ALL OR ANY PURCHASE ORDERS FOR PRODUCTS OR SERVICES WHICH HAVE BEEN ACCEPTED BY IGLOO CONSULTING; (IV) CLAIM IMMEDIATE PAYMENT OF ALL MONEYS DUE BY THE CUSTOMER IN RESPECT OF ALL PRODUCTS AND/OR SERVICES WHICH WILL THEN BE IMMEDIATELY DUE AND PAYABLE NOTWITHSTANDING THE DUE DATE OR DATES FOR PAYMENT OR ANY TERMS AGREED BY IGLOO CONSULTING; AND/OR (V) CONTINUE TO ENFORCE ITS RIGHTS AND RECOVER FROM THE CUSTOMER SUCH PAYMENTS AND ANY OTHER AMOUNTS OWING AS AND WHEN THEY FALL DUE.

14. No Representations

THE CUSTOMER ACKNOWLEDGES THAT IGLOO CONSULTING HAS NOT MADE ANY WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, IN RELATION TO THE PRODUCTS OR THE SERVICES, INCLUDING WHETHER THEY ARE SUITABLE FOR A PARTICULAR PURPOSE (WHETHER SUCH PURPOSE WAS MADE KNOWN TO IGLOO CONSULTING OR NOT), UNLESS PROVIDED IN WRITING.

15. No Implied Terms

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PARTIES AGREE TO EXCLUDE ANY TERMS WHICH WOULD OTHERWISE BE IMPLIED INTO THESE TERMS BY ANY STATUTE. THE LIABILITY OF IGLOO CONSULTING FOR A BREACH OF A CONDITION OR WARRANTY IMPLIED INTO THESE TERMS BY THE TRADE PRACTICES ACT, 1974 IS LIMITED AT THE OPTION OF IGLOO CONSULTING: (A) IF THE BREACH RELATES TO GOODS, TO THE REPLACEMENT OF THE GOODS OR THE SUPPLY OF EQUIVALENT GOODS, OR THE REPAIR OF THE GOODS, OR THE PAYMENT OF THE COST OF REPLACING THE GOODS OR OF ACQUIRING EQUIVALENT GOODS OR THE PAYMENT OF THE COST OF HAVING THE GOODS REPAIRED; AND (B) IF THE BREACH RELATES TO SERVICES, THE SUPPLYING OF THE SERVICES AGAIN OR THE PAYMENT OF THE COST OF HAVING THE SERVICES SUPPLIED AGAIN.

16. Limitation of Liability

16.1 IGLOO CONSULTING IS NOT LIABLE TO THE CUSTOMER FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, REVENUE, DATA OR USE ARISING OUT OF OR IN RELATION TO THE SUPPLY OF PRODUCTS AND/OR SERVICES, EVEN IF IGLOO CONSULTING KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE AND WHETHER DAMAGES ARE CLAIMED IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR STATUTE. 16.2 EXCEPT IN RELATION TO LIABILITY FOR PERSONAL INJURY (INCLUDING SICKNESS AND DEATH), OR DAMAGE TO TANGIBLE PROPERTY, IGLOO CONSULTING’S LIABILITY TO THE CUSTOMER IN RESPECT OF ANY LOSS OR DAMAGE (INCLUDING CONSEQUENTIAL OR INDIRECT LOSS OR DAMAGE) WHICH MAY BE SUFFERED OR INCURRED OR WHICH MAY ARISE DIRECTLY OR INDIRECTLY IN RESPECT OF THE SUPPLY OF PRODUCTS AND/OR SERVICES OR IN RESPECT OF A FAILURE OR OMISSION ON THE PART OF IGLOO CONSULTING TO COMPLY WITH ITS OBLIGATIONS IS, IN AGGREGATE, LIMITED TO AN AMOUNT EQUAL TO THE AMOUNT PAID BY THE CUSTOMER TO IGLOO CONSULTING UNDER THE RELEVANT ORDER.

17. Variation ANY VARIATION TO THESE TERMS MUST BE IN WRITING. VARIATIONS TO ANY OF THE SERVICES AGREED TO BE SUPPLIED WILL BE CHARGED BY IGLOO CONSULTING AT ITS THEN CURRENT RATES FOR THOSE ADDITIONAL SERVICES, UNLESS OTHERWISE AGREED IN WRITING.

18. General 

18.1
NO LENIENCY, INDULGENCE OR EXTENSION OF TIME GRANTED BY IGLOO CONSULTING TO THE CUSTOMER WILL PREJUDICE ANY OF IGLOO CONSULTING’S RIGHTS IN ANY WAY OR CONSTITUTE A WAIVER OF ANY OF IGLOO CONSULTING’S RIGHTS. 18.2 IF ANY OF THESE TERMS ARE FOR ANY REASON DECLARED TO BE OR BECOME UNENFORCEABLE, INVALID OR ILLEGAL, THE REMAINING TERMS WILL REMAIN IN FULL FORCE AND EFFECT. 18.3 THESE TERMS ARE GOVERNED BY THE LAWS OF VICTORIA AND THE PARTIES AGREE TO SUBMIT TO THE NON-EXCLUSIVE JURISDICTION OF THE COURTS OF VICTORIA.

19. Taxes & GST

THE AMOUNT PAYABLE TO IGLOO CONSULTING IS INCLUSIVE OF EXISTING TAXES, DUTIES AND GOVERNMENT CHARGES IMPOSED OR LEVIED IN AUSTRALIA IN CONNECTION WITH THE SUPPLY OF THE PRODUCTS AND SERVICES. THE CUSTOMER IS LIABLE FOR ANY NEW OR VARIED TAXES, DUTIES OR CHARGES IMPOSED SUBSEQUENT TO IGLOO CONSULTING'S QUOTATION IN RESPECT OF THE SUPPLY OF THE PRODUCTS AND SERVICES. IGLOO CONSULTING WILL ISSUE A VALID TAX INVOICE WHERE GST IS TO BE RECOVERED

NOTE:
THE COMPANY MAY ATTACH ADDITIONAL BUSINESS' TERMS AND CONDITIONS OF SALE.
WHERE THE COMPANY ATTACHES ADDITIONAL TERMS AND CONDITIONS OF SALE, THESE TERMS AND CONDITIONS WILL OVERRIDE THE ABOVE WHERE RELEVANT.
Melbourne IT Consulting